Store Policies
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Transaction Security

All transactions undergo transaction processing security using Alpha SSL certificate. Alpha SSL
Alpha SSL Logo

Shipping

Any order containing aerosol pepper spray products shall be shipped via ground service since being federally restricted by delivery involving air cargo handling, e.g. Overnight, 2nd Day, etc. E-mail notification of order fulfillment with shipment tracking number shall be sent via e-mail. Signing for reception of parcels at time of delivery is not available.

Merchant CreditProcessing

Credit card purchases are processed by First Data Merchant Services using Global Gateway Connect. First Data

Returns

All returns must have prior authorization. Please contact us before returning anything. Refer to the Return Policy for details, instructions and forms.

Consumer Purchase Agreement

All orders are subject to acceptance of the Consumer Agreement conditions at check-out before final order processing.

Sale Restrictions

Internet sales are prohibited to the states of New York, Massachusetts, Wisconsin, Michigan, Alaska and Hawaii. No international sales or delivery to United States Post Office boxes and United States Army Post Office (APO) addresses.